Page 32 - English for Construction 1

Materials

L i s t e n i n g 1 Listen to this telephone conversation and choose the correct answer.
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1 W h o are mith and Sons? a) he supplier b) the customer
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2 W h o are Apex Building? a) he upplier b) the customer
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2 Listen again and omplete this email.
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C D E B • • • •

Subject: Order confirmation j
From: [email protected]
To: [email protected] I

First n a m e : Jenny
L a s t n a m e : Jones
C o m p a n y n a m e : Apex Building
C u s t o m e r n u m b e r : (1)
O r d e r n u m b e r : GGC33471
Item n u m b e r : (2) Description: chipboard
Q u a n t i t y : (3)
Item n u m b e r : (4) Description: plywood
Q u a n t i t y : (5)
Item n u m b e r : (6) Description: plywood
Q u a n t i t y : (7)
D e l i v e r y : (8) yes / no
P i c k - u p : (9) yes / no
P i c k - u p d a t e : (10)
C o m m e n t s : Customer also wants timber XP6754. Out of stock.
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3 B M - ' T ^ M Listen to the follow-up phone call. What is new'.'
4 Look at udio scripts 22 and 23 n pages 74-75. Underline useful phrases for
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telephone conversations.
Vocabulary 5 Underline the correct words or phrases in italics to complete these conversations.
1 need some three-core cable, please. 2.5 m m . 240 V.
I'm sorry. We're in stock / out of stock.
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I want o order some timber.
Yes, of course. What's your customer number / order number, please?
Do y o u have transport?
No, I'm sorry. I on't.
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No problem. We organise delivery / pick-up. Where is the site?
Hello again.
Hello. Can I place an order / change an order, please? We need three bags
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of sand, not hirty.
No problem at all.
S p e a k i n g 6 Work in pairs. Practise a elephone conversation between a supplier and a
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buyer. Use the words and phrases in 5 to help you.
A: I'd like to place an order.
B: Certainly. What's your customer number?
30 4 Building supplies